John Riddel & Son

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Store Policies

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All delivery times quoted are estimates only. Seller shall deliver the Goods to the location set out in the order or other location as the parties may agree (delivery location) at any time after seller notifies customer that the goods are ready. Delivery will be completed on the goods arrival at the delivery location. In the event that customer collects the goods from sellerís premises, delivery shall be completed after completion of the loading of the goods. If customer declines a delivery during reasonable working hours or fails to provide adequate delivery instructions seller reserves the right to treat the goods as having been delivered on the day (for the purposes or risk and payment) and to charge for storage and the re-delivery of the goods

Seller reserves the right not to deliver if Seller believes that it would be unsafe, unlawful or unreasonably difficult to do so, or access to the delivery address provided is unsuitable for the delivery vehicle. Seller shall not be liable for any delay in delivery caused by the foregoing or a delay caused by a force majeure event. Delivery charges may apply for premium deliveries and to regions not serviced by sellerís transport.


Prices quoted are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. The price quoted includes packaging and delivery. Orders will be processed at our published prices; otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding. The Seller reserves the right to increase the price of the goods ordered before delivery by such amount as is deemed necessary to cover any increase in shipping or currency fluctuations.

Return of Goods

Seller cannot accept the return of goods unless they are faulty and the return has been agreed by the Seller. Seller shall at its option repair or replace the defective goods.

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